Help!

If the FAQ below doesn't help you, feel free to contact us!

If you're not a member yet

What is Dropr?

Dropr is the easier, simpler, faster and despite that even more powerful network for all creative heads. Our aim is to provide a well-thought and fun to use set of tools for artists of various backgrounds and bring them together into the first global multimedia art network.

How can I join?

You don't need an invitation to join Dropr anymore, but you still need one to create a portfolio. You can get one from an existing member of Dropr or request one from us.

What is STRAW?

STRAW stands for System That Relates Artists & Work. We use STRAW to find similarities between different users and projects. This makes it easy for us to suggest content for you to take a look at.

What is AAAAA!?

AAAAA! stands for Always Active Art Awesomeness Algorythm! It analyses creative content around the network and tries to judge which projects and portfolios are the most interesting and well.. awesome at a given moment.

Can I use Dropr on my phone?

Definitely. Dropr is a cross-platform app and it automatically adapts to display its content best on many mobile devices. You will need a relatively new browser which supports JavaScript but other than that Dropr should work on your laptop, tablet, phone and even fridge.

If you're a dropr

A who?

A dropr. You become one when you join and begin dropping some creative stuff.

I joined and I have a nest, how do I create a portfolio?

When you join Dropr you become a Treasure Seeker (toucan), and you can do everything (such as comment, publish collections, follow etc.) but not upload artwork. Your page is then called "Toucan's Nest".

To create a portfolio you need to upgrade your account to Cloudmaster or Guru. The best way to do so is to get an invitation or collect votes from other Cloudmasters.

Have a look at dropr.com/settings/account_type for more info.

What media can I drop?

You can upload these file types:

  • Image
    JPG, PNG, GIF, BMP
  • Audio
    MP3, WAV, FLAC, OGG
  • Video
    ASF, ASX, AVI, DIVX, DV, DVX, M4V, MOV, MP4, MPEG, MPG, QT, WMV, 3G2, 3GP, 3IVX, 3VX
  • Text
    Just type or TXT, RTF, DOC
  • Interactive
    SWF, ZIP (for HTML5 projects)

Where can I get more uploads?

At the moment, you can just send us a message, we'll simply give you more if we like your work.

How should I prepare my HTML5 projects for upload?

To add a HTML5 piece, upload a ZIP file which contains an "index.html" file. You can also add your own CSS, JS and anything else that makes your piece amazing. Please don't include external links or evil code though!

How to get more exposure?

Be active! Some suggestions:

  • Upload lots of high quality work :)
  • Connect your Dropr account to your accounts on Twitter, Facebook and LinkedIn to automatically let people know about your projects - this gives a lot of traffic!
  • Tag your projects, pieces and fill the bio details - it will be easier to find you
  • Post links to your portfolio on other websites, like forums and creative showcases
  • Join and create collective portfolios
  • Give other users feedback via shouts and comments on their portfolio pages
  • Make collections of other peoples artwork and publish them
  • Upload even more high quality stuff to become featured - we'll do our best to promote you then!

How can I become a featured artist?

We constantly browse Dropr looking at all of the new artwork and we usually find someone to feature this way. However it is possible that some great talent has slipped through the net. If you are that talent, let us know.

Why isn't my project displaying in my portfolio?

It's most likely you haven't marked it as published yet. You should see an 'on/off' switch in the project management panel. Try toggle that to 'on'. If this doesn't work contact us.

Who owns copyright of work I upload?

You do. Well, by default at least... In fact we provide the ability to set a number of different Creative Commons licences to each project you add to your portfolio on Dropr. Have a look at the 'More Settings' area in the project management panel

Where do I change my email or password

Just go to your settings (from dashboard or the header nav or click here).

How can I change/stop what's being sent to Facebook, Twitter or LinkedIn?

Go here. You can also add more networks there.

Where can I control the emails Dropr sends me?

Just select what you want to receive on your settings page.

Dropr sucks. How can I delete my account?

From your settings page (all your work and other data will be removed forever). It doesn't suck, does it? You just want to have a break. A little rest. You'll be back. Won't you?

Why doesn't Dropr work in Internet Explorer 7 and older?

Grandpa IE has served the world for almost a decade (tell it to Chrome!) and it can't handle things like Dropr anymore. We recommend you let it rest in peace and get yourself a modern browser. We suggest any of the ones listed below.

If you are unfortunate enough to be stuck with IE6 for some reason, we do apologise. And are deeply sorry.